Viewing entries tagged
Engagement

Steve Jobs on Hiring

Steve Jobs on Hiring

Hiring the right person for the job is one of the foundational managerial skills. Find out why Steve Jobs never outsourced his recruitment process and how he only hired a team of “A-Players”. 

How to do What You Love

How to do What You Love

As the saying goes: If you love what you do, you will never do a day of work in your life.

More and more we are hearing people tell us to follow our passions. The way to workplace happiness is to do what we love instead of getting a “McJob”. But this isn’t working, just look at how many people are unhappy at work. Look how many people just can’t get a job, let alone their dream job of being a Caribbean Island holiday tester. So I’m going to tell you how I think you can be happier at work. And how a manager can help their employees to find job satisfaction and thereby increase employee engagement and staff retention

Are Your Employees Under-Performing?

Are Your Employees Under-Performing?

How do you improve employee performance? The first step in any change is assessing the status quo. Do the quick employee performance assessment.

What is the Business Case on Manager Training?

What is the Business Case on Manager Training?

The importance of manager training to improve manager skills because effective managers increase employee engagement, employee performance and employee retention.

What is the Difference Between Good and Bad Staff?

What is the Difference Between Good and Bad Staff?

Which staff member would you choose? 

I want to tell you about a story about Nadia and Diana who both work at the front desk of a company just like yours. But his isn’t any story because there is a twist at the end and I will tell you how you can get good staff.

What Makes an Effective Manager?

What Makes an Effective Manager?

The important manager skills that lead to increased employee performance, employee engagement and employee retention. Apply these management techniques and you will become an effective manager

The Power of Positive Feedback. Using Positive Feedback to Fix a Problem.

The Power of Positive Feedback. Using Positive Feedback to Fix a Problem.

Giving your staff negative feedback can be stressful for both you and them – let’s face it no-one likes being told what they’re doing wrong.

What if you could use positive feedback to fix a problem? Sounds a little crazy I know, so I’m going to tell you a little story.