ASK don't tell
Quick win - problem clearing
This is a gift to you which is going to save you time and money. It’s a small taste of what Boss.Camp is about. This will take less than 10 minutes and there is something extra at the end for you.
This Module is Part of Boss Camp
Boss Camp will show you how to improve employee performance by showing you what they never taught you in school. The program includes topics such as:
- How to motivate employees
- What are bad employee motivators
- What you must do as a manager but isn't on your job description
- How leaders get power
- Management techniques that don't take time
Get the Full Video Transcript Here...
Ask Don’t Tell
PS remember for delivery, energy, variation/contrast (speed, volume, voice), no tangents land on points, have fun
Bonus - Quick Problem Clearing
Thank you for Applying to join Boss Camp. The mission of Manager Foundation is to make work a better place. I will be sharing with you how you can create an awesome, productive workplace. And in the process I will be busting a lot of management myths. And showing you some secret ninja manager tricks.
Right now I wanted to start with a quick win. So this is a gift to you which is going to save you time and money. It’s a small taste of what Boss.Camp is about. This should take around 10 minutes and there is something extra at the end for you.
What you will see is that this concept is deceptively simple. And deep down you probably already know about this. But I also bet that you’re not using it to it’s full potential. And that’s part of the key to Boss.Camp - it’s not what you know, it’s how you put it into practice.
This technique is based on the concept of “ask, don’t tell”. You see bosses have a responsibility to give their employees direction but a mistake that a lot of bosses make is that they command people what to do. When you issue an instruction it’s external motivation, using your formal role authority. Commands use compliance power which don’t make employees take ownership for your directions. You come across as bossy. Successful bosses know how to be persuasive without being bossy.
But if you make a request and your employee affirms back to you, this is the start of them internalising their motivation.
Now maybe you’ve heard of “Ask, Don’t Tell” before - I didn’t invent it, but I’m going to show you how to:
- Immediately practice this,
- Use it to solve problems and
- Get things done
And this is as follows:
Right now you’ll have a long to-do list and you’ll have a bunch of problems you need to solve. Typical examples are:
- Widget sales are low,
- Office budget is out of control,
- The project is running behind timeline or
- Some office system isn’t working
Can you see where I’m going with this yet? Instead of trying to come up with all of the solutions yourself, instead of trying to fix all of your problems yourself, ask your employees for their ideas. And then listen, because listening is surprisingly powerful.
There is a lot of truth in the saying “A Problem Shared is a Problem Halved”
You’re not going to solve every problem like this but what you should get is:
- An opportunity to refine your own thoughts with a sounding board and a fresh perspective
- Some unique solutions and
- You will discover some hidden talents
In the best case scenario you will even get a volunteer to put the solution into practice. And the secret ninja manager trick is that the volunteer won’t be doing what you told them, they will be putting their own idea into practice. This means they will have a vested interest to prove that it works.
But there is something else going on which is possibly even more powerful. And that is your employee's perspective:
- You see your employees don’t like being bossed around and told what to do
- Your employees want to feel valued and to have a voice
- Your employees like being trusted and feeling like they are included
- Your employees want opportunities to grow
- Your employees even like having a challenge and a chance to prove themselves
And I also want to share another insight with you. Most bosses think that their employees know what they want. But your employees have got their own problems and your employees know very little about your problems.
If you think your employees do understand your problems then ask yourself if your employees are doing what you want them to and are fully supporting your needs. If they aren’t, this isn’t a sign that they are bad employees, it’s a sign that they don’t see the world the same way that you do.
This communication helps to align your employees to focus on what you need them to.
This is a little preview about what Boss Camp is - it’s ethical management help for bosses to save them time and stress while at the same time helping your employees find work satisfaction.
So it’ a small change with a big effect. It’s entirely possible to create an environment where people are productive AND love their jobs. It’s another myth that hard work is a bad thing. But only when it’s done right.
It’s your responsibility as a boss to get your employees to do what you want. The myth is that you do this by bossing people around. That’s what ineffective bosses do. That’s what makes employees hate their bosses. The Super Ninja manager trick isn’t telling people what to do, it’s getting them to want to do what you want them to do.
To make this count: don’t just share each problem with only one employee. The more employees you share it with the better, but it is more powerful to do it in one-on-one settings. Getting more than one employee to work on exactly the same problem isn’t an issue. You’ll have better success rates and get to choose the best solution. And it’s even going to tell you who you can delegate parts of your job to.
And to step it up to another level. Don’t just do this once. Set a reminder in your calendar to do it monthly. You’ll get better at it over time plus improve your communications and build better relationships. Because consistency is also good for relationships.
This would be an example of what I call a Bossercise in BOSS.CAMP. Bossercises are lots are small exercises that turn your team into a lean, mean, performing machine. Some you do every week and some only once a month and the best part is that no sit-ups or burpees are required ;-)
I don’t know about you but for me: solving problems, getting employees to complete items on my to-do list and building better communications and relationships is worth a lot of time, money and happiness.
I’d like to deal with one of the common objections with an example. Sometimes bosses tell me they can’t share their problems with their employees. Especially when the employee is part of the problem. The story I love is about Boss Steve who’s was getting annoyed at employee Kevin coming in late. Steve thought Kevin was the problem and that was why this method wouldn’t work for him. I suggested that he should do a 180 degree ninja flip in his thinking and say this to Kevin: “Kevin, you know that one of the issues that makes me the most annoyed at work is when you come in late. Can you tell me how I can reasonably get you to come in on time so I don’t get annoyed?”
A mistake that smart people like you make is that they try to solve all the problems themselves. In Boss.Camp I’ll show you how to operate on a higher level and get employees to solve their own problems and take ownership for their own solutions.
So to wrap up. This isn’t delegation or performance communication. Those are distinct topics that I cover in more depth in Boss.Camp.
What this is, is a Ninja Manager Trick for a quick win.
I’m excited that you’ve joined this journey to be a better boss to help my vision of creating a better workplace. I’m sharing this with you because none of my bosses ever showed me how to do this and years at university that cost me thousands of dollars wasn’t any help either. And I know that this is the reality faced by far too many bosses, but the single biggest thing you can do to improve your career earnings and work happiness is to become a better boss.
Like I said in the beginning this isn’t anything earth shatteringly new. Essentially it’s only asking your employees for help. But I know from experience that bosses aren’t getting enough help and they’re not doing it in the right way.
This is a quick example of what Boss Camp is all about:
- It’s time saving management for everyday bosses like you and me. In other words to “Make Managing Easy”
- That improves employee productivity and profits
- While at the same time creating positive working environments for employees
And you saw a good example of what a Bossercise is. Because being a boss isn’t a title, it’s not the yearly performance review, it’s not getting angry and shouty with your employees when they do something wrong. And it’s not fixing and doing everything yourself. Being a boss is a responsibility to do a series of small actions. To be a persuasive and proactive communicator to leverage your employees to get things done.
So it’s time for you to choose what type of boss you want to be. Do you want to carry on being an amateur, whose employees don’t listen to you and you have to work hard to compensate? Or do you want to take control of your future and be the best boss you can be? If so I’m rewarding the early action takers because those are the bosses who will make a difference. The bonus code for action takers is “action”. Take step 2 by Clicking on the button on this page to unlock the rest of your code. And then step 3 click on the button for the next step.